Your Guide to Community Help
Disability Support Services
Division of Vocational Rehabilitation (DVR) – Dept. of Human Services
About: The vision at the Division of Vocational Rehabilitation is “Move
Forward to Work.” DVR’s offices on Hawai‘i Island, Maui, Moloka‘i, O‘ahu and Kaua‘i, are accessible statewide within the communities in order to meet the needs of those individuals seeking services.
Administration Office Phone Number: (808) 586-9745
Main Physical Address: 1010 Richards Suite 217, Honolulu, Hawai‘i 96813
Website: https://humanservices.hawaii.gov/vocationalrehab/
Oahu Office Phone Number: (808) 586-4824
Kapolei Office Phone Number: (808) 692-8604
Deaf Section Phone Number: (808) 447-1454 (VP)
Blind Branch: (808) 586-5269 (V/TTY)
Hilo Office Phone Number: (808) 974-6444
Kona Office Phone Number: (808) 323-0025
Līhuʻe Office Phone Number: (808) 274-3333
Maui, Moloka‘i, & Lana‘i: Office Phone Number: (808) 984-8350
Statewide Independent Living Council of Hawai‘i
About: Promote independent living and the integration of persons with disabilities into the community and to aid individuals in achieving their goals and basic human rights.
Website: www.hisilc.org
Physical Address: 841 Bishop St., Ste. 201 Honolulu, HI 96813
Email Address: info@hawaiisilc.org
Phone Number: (808) 585-7452
Island Disability Rights Center
About: The sole mission of the Hawaii Disability Rights Center is to protect and promote the human, civil and legal rights of individuals with disabilities, as established in the constitutions and laws of the State of Hawaii and the United States, through information, outreach, education, and advocacy.
Website: https://hawaiidisabilityrights.org/
Physical Address: 1132 Bishop St., Ste. 2102, Honolulu, HI 96813
Email Address: info@hawaiidisabilityrights.org
Phone Numbers: (808) 949-2922 OR 1(800) 882-1057
Disability & Communication Access Board (DCAB)
About: Applications for disability parking placards or special license plates.
Website: https://health.hawaii.gov/dcab/
Physical Address: 1010 Richards Street, Room 118, Honolulu, HI 96813
Phone Number: (808) 586-8121 (Voice)
Phone Number: (808) 586-8162 (TTY)
Call DCAB Toll Free From Your County:
Hawaii County: (808)-974-4000 ext. 6-8121#
Kauai County: (808)-274-3141 ext. 6-8121#
Maui County: (808)-984-2400 ext. 6-8121#
Molokai & Lanai: 1(800) 468-4644 ext. 6-8121#
Administration for Community Living
About: Accessing programs that help the aged and disabled to live independently.
Website: https://acl.gov/
To find local resources search on eldercare locator: https://eldercare.acl.gov/Public/Index.aspx
Phone Number: (202) 401-4634
To find local resources: (800) 677-1116
United Cerebral Palsy Association of Hawai‘i
About: Positively affect the quality of life for children and adults with cerebral palsy or other disabilities with similar service needs.
Website: https://unitedcerebralpalsyhawaii.org/
Physical Address: 414 Kuwili St., Ste. 105, Honolulu, HI 96817
Phone Number: (808) 532-6744
National Multiple Sclerosis Society – Pacific South Coast Chapter
About: The National MS Society is a collective of passionate individuals who want to do something about MS now — to move together toward a world free of multiple sclerosis. MS stops people from moving. The National MS Society exists to make sure it doesn’t.
National Website: https://www.nationalmssociety.org/
Chapter Website: https://www.nationalmssociety.org/Chapters/CAS
Physical Address: 10089 Willow Creek Road, Suite 250, San Diego, CA 92131
Phone Number: (760) 448-8400
Toll Free Phone Number: 1(800) 344-4867
Access to Independence
About: Federally funded nonprofit promoting full participation of people with disabilities.
Website: https://accesstoindependence.org/
Physical Address: 200 N. Vineyard Blvd., Suite 508, Box 4, Honolulu, HI 96817
Services Offered:
Advocacy Leadership Academy
Youth Transition
Transitions from Institutions
Independent Living Skills Training
Employment Prep
Home Modifications
Peer Support Groups
Emergency Preparedness Workshops
Phone Number: (808) 369-9521
Assistive Technology Resource Centers of Hawaii
About: Provides rehabilitative technology services to increase and maintain functional capabilities of individuals with disabilities.
Website: https://atrc.org/
Physical Address: 200 N. Vineyard Blvd., Suite 430, Honolulu, HI 96817
Email Address: jodi@atrc.org
Phone Number: (808) 532-7112
Toll Free Phone Number: 1-800-645-3007
Maui Economic Opportunity – Maui Independent Living Center (MILC)
About: MILC has a mission to ensure that persons with disabilities are full social, civic and economic partners, both within their families and in a fully accessible community. Creating access and choice.
Physical Address: 99 Mahalani Street, Wailuku, HI 96793
Website: https://www.meoinc.org/programs-services/
Contact person: Nani Watanabe, MILC, Program Coordinator
Phone Number: (808) 249-2990
Email Address: Evalina.watanabe@meoinc.org
Leadership in Disabilities & Achievement of Hawai‘i
About: Supports and educates parents, families, and professionals to meet the needs of children and youth with disabilities.
Website: https://ldahawaii.org/
Physical Address: Inside the Harry and Jeanette Weinberg Kukui Center, 245 N. Kukui St., Ste. 205, Honolulu, HI 96817
Phone Number: (808) 536-9684
Deaf & Blind Resources
Ho’opono Services for the Blind
About: Ho‘opono Services for the Blind is a branch of the Department of Human Services (DHS) Division of Vocational Rehabilitation (DVR) that provides comprehensive and specialized services that meet the varied needs of consumers across the State who are blind, both deaf and blind, or visually impaired. Services are provided free of charge regardless of race, color, national origin, sex, age, religion or disability.
Website: https://humanservices.hawaii.gov/vr/hoopono/about/
Physical Address: 1901 Bachelot St, Honolulu, HI 96817
Email Address: gabe@dhs.hawaii.gov
Administration Office Phone Number: (808) 586-5269 (Voice & T/DD)
Hawai‘i Interpreting Services
About: To enhance communication access for Deaf, hard of hearing, and Deaf-blind people of Hawai‘i through the provision of the highest quality of interpreting and captioning services on all islands.
Website: https://www.csc-hawaii.org/
Mailing address: P.O. Box 734 Kane‘ohe, Hawai‘i 96744
Phone Number: (808)-394-7706
Videophone Number: (808)-692-0595
Comprehensive Service Center (CSC) – For People who are Deaf, Hard of Hearing, or Deaf-Blind
About: The Comprehensive Service Center (CSC) is a one-stop support and referral service funded by the Hawai‘i State Legislature and the Division of Vocational Rehabilitation through a contract with the University of Hawai‘i at Manoa Center on Disability Studies (CDS). CSC is staffed by a diverse group of people representative of the groups they serve. We provide academic classes, workshops, accessibility support, summer youth programs, and fun events that encourage the inclusion of all consumers.
Website: https://www.csc-hawaii.org/
Physical Address: 1953 S. Beretania St., Ste. 5A Honolulu, HI 96826
Email Address: csc@csc-hawaii.org
Phone Number: (808) 284-3551
Videophone Number: (808) 447-2044
Parking: First floor—CSC stalls #40 & 41, Second floor—CSC stalls #49, 60, or 61, or Guest Parking (a Maximum of 2 hours). You must register on the clipboard downstairs by the front door. Cars parked in the wrong stalls might be towed!
Assistive Technology Resource Centers of Hawai‘i
About: Provides rehabilitative technology services to increase and maintain the functional capabilities of individuals with disabilities.
Website: https://www.atrc.org/
Physical Address: 200 N. Vineyard Blvd., Suite 430, Honolulu, HI 96817
Email Address: jodi@atrc.org
Phone Number: (808) 532-7112
Toll-Free Phone Number: 1-800-645-3007
Isle Interpret
About: Isle Interpret promotes successful communication with deaf and hard of hearing persons throughout the state of Hawaii by offering affordable, convenient, and secure onsite American Sign Language (ASL) interpreting services, video remote interpreting services in ASL, real time captioning (RTC or CART) services, and computer assisted note taking (CAN) services. Isle Interpret provides services statewide to all public and private entities needing communication access services. Services are Available 24 Hours/Day, 7 Days/Week
Website: https://www.isleinterpret.com/
Email Address: info@isleinterpret.com
Phone Number: (Voice & Text/SMS Message): (808) 445-9125
Toll Free: (855) 475-3874
Videophone (For Deaf Callers):(808) 791-0505
Kapi‘olani Deaf Center
About: Kapi‘olani Deaf Center provides programs and services for deaf students and faculty on the KCC campus, fostering the preparation of Deaf Education Paraprofessionals and programs for deaf children, their families, teachers, and the deaf-identified communities in Hawai‘i and the Pacific region.
Website: https://www.kapiolani.hawaii.edu/support-and-campus-life/dsso/
Physical Address: 4303 Diamond Head Rd, Manono Building, Room 102, Honolulu, HI 96816
Phone Number: (808) 734-9000
Phone: (808) 734-9891
Videophone: (808) 447-3141
Hawai‘i Association of the Blind
About: If you or any of your friends or acquaintances know of a blind person who needs help or assistance, please contact the Hawai‘i Association of the Blind.
Physical Address: 47-598 Ahuimanu Road, Kane‘ohe, HI 96744
Email Address: 808HAB@gmail.com
Phone Number: (808) 521-7648
Library for the Blind and Print Disabled (LBPD)
About: LBPD provides audio and braille books and magazines for certified patrons with a visual impairment or other physical limitation that prevents them from reading standard printed material. LBPD also has the largest collection of large print books in the state and a Radio Reading Service: a closed-circuit broadcast for registered patrons which features news from the Honolulu Star-Advertiser, grocery ads, and articles and stories from other local publications.
Website: https://www.librarieshawaii.org/branch/library-for-the-blind-and-print-disabled/
Physical Address: 402 Kapahulu Ave., Honolulu, HI 96815
Phone Number: (808) 733-8444
Relay Hawai‘i – Telecommunications Relay Service (TRS)
About: What is relay service? Relay Hawaii is a service overseen by the Hawai‘i Public Utilities Commission that provides full telephone accessibility to people who are deaf, hard-of-hearing, deaf-blind, or speech-disabled. Relay Hawaii provides the equipment and the service free of charge to all qualified residents of Hawai`i or kama`aina. Relay Hawaii allows the people of Hawai`i or kama’aina to communicate with friends, ‘ohana, and anyone over the phone using text-telephone (TTY), captioned telephone (CapTel), online, and wireless relay services through specially trained relay operators. Relay Hawaii is available 24 hours a day, seven days a week, 365 days a year. A relay operator voices everything you type and types everything you say. All Relay Hawai‘i calls are strictly confidential. No records of any conversations are maintained. The service is free for anyone to use. This service is funded by a surcharge on all telephone bills. Long distance charges may apply. Specialized Equipment to use to contact Relay Hawai‘i: People who require a TTY or CapTel phone may apply to the Relay Hawai‘i Equipment Program (RHEP).
Website: https://relayhawaii.com/
Physical Address: 420 Waikamilo Rd., Ste. 405, Honolulu, HI 96817
Phone Number: 1 (800) 357-5168 (Voicemail)
TTY: 1(866) 835-8169
Videophone Number: (808) 447-3027 or (808) 791-0525
Email Address: relayhawaii@sprint.com
For more information: reach out to LisaAnn Tom, Relay Hawai‘i Customer Relations Manager, her email address is Lisa.L.Tom@sprint.com
University Health Partners – Speech and Hearing Clinic
About: University Health Partners of Hawai‘i are the faculty practice of the University of Hawai’i at Mānoa John A. Burns School of Medicine. Speech and Hearing Services are provided by a team of certified and licensed Speech-Language Pathologists and Audiologists.
Speech therapy services include evaluation and treatment of:
How a person sounds when they speak (articulation, voice, fluency, and accent modification)
What a person understands and says (expressive and receptive language)
How a person uses language to communicate (social skills and pragmatics)
How a person thinks (cognitive communication involving attention, memory, problem-solving, planning, and organizational skills)
Hearing services include:
Evaluation and treatment of hearing loss
Evaluation and treatment of tinnitus
Hearing aid fittings and services
Aural rehabilitation (re-training of how to hear sounds)
Evaluation of and an interdisciplinary approach for auditory processing skills
Hearing screenings for infants and young children with the use of Otoacoustic Emissions (OAE) (non-behavioral diagnostic tool)
Physical Address: Gold Bond Building 677 Ala Moana Boulevard, Suite 625 Honolulu, HI 96813
Phone Address: (808) 692-1580
Developmentally & Intellectually Delayed
Developmental Disabilities Division (DDD) – State of Hawai‘i Dept. of Health
About: The State of Hawai‘i, Department of Health (DOH) Developmental Disabilities Division (DDD) serves people with intellectual and/or developmental disabilities (I/DD) who qualify for services. The Developmental Disabilities Division (DDD) oversees a statewide system of supports and services for eligible participants. DDD uses Hawaii’s Medicaid 1915(c) Home and Community-Based Services (HCBS) Waiver to provide a range of services and supports in the community through state and federal funding. DDD supports participants and their families to have full lives in the community. Through an initiative called “Possibilities Now!”, DDD works with self-advocates and other community stakeholders to improve services to support participants and their families to engage in community living, just like anyone else. A DDD case manager will help support participants in their life goals through planning and coordination of services, using a person-centered approach.
Physical Address: 1250 Punchbowl St., Rm 463, Honolulu, HI 96813
Website: https://health.hawaii.gov/ddd/
Eligibility/Intake Office Contact Information
- O‘ahu: (808) 733-1689
- Hilo: (808) 733-1689
- Kona: (808) 327-6212
- Waimea: (808) 887-6064
- Kaua‘i: (808) 241-3406
- Maui (including Lanai): (808) 243-4625
- Moloka‘i: (808) 553-7898
The Arc in Hawai‘i
About: They provide services for people with intellectual and developmental disabilities on O’ahu.
Eligibility for Services: Participants need to be eligible for a Medicaid waiver to receive most services at the Arc in Hawai‘i. However, some services are also available on a fee-for-service basis for those able to pay.
Adult Day Health Services: Adult Day Health (ADH) services are Medicaid Waiver or Fee-for-Service services provided to participants to assist them in developing, maintaining, and improving their skills in daily living.
Employment Services: Participants who wish to pursue competitive employment can access Employment Services. Employment services are only provided to those eligible for Medicaid Waiver Services.
Residential Services: The Arc in Hawaii has partnered with the City and County of Honolulu and the U.S. Department of Housing and Urban Development in providing homes for persons with intellectual and developmental disabilities (IDD). With the assistance of these governmental agencies, The Arc in Hawaii has constructed or purchased three apartment buildings and 17 homes in which residential services are provided to individuals.
Physical Address: 3989 Diamond Head Rd., Honolulu, HI 96816
Website: https://thearcinhawaii.org/
Administration Phone Number: (808) 737-7995
- Honolulu Center Phone Number: (808) 735-5711
- Pearl City Center Phone Number: (808) 456-8090
- Wahiawa Center Phone Number: (808) 622-1115
Autism Society of Hawai‘i
About: The Autism Society of Hawai‘i has been serving Hawai‘i’s families since 1992. The Autism Society of Hawai‘i is a 501(c)(3) non-profit organization whose mission is to “improve the lives of all affected by autism” and works to develop opportunities for those on the spectrum so that they can reach their highest potential. Autism Society of Hawai‘i provides advocacy, education, information and referral, support, and the community at national, state, and local levels through the strong nationwide network of affiliates through The Autism Society of America. The Autism Society of Hawai‘i is proud to be one of the few organizations to have members on the autism spectrum serving as active members of the board of directors, and that all funds raised by the Autism Society of Hawai‘i remain in the Islands for programs serving the statewide community.
Physical Address: 734 Hahaione Street, Honolulu, HI 96825
Website: https://autismsocietyofhawaii.org/
Phone Number: (808) 342-0364
Brain Injury Association of Hawai‘i (BIA-HI)
About: The Brain Injury Association of Hawai‘i (BIA-HI) is dedicated to improving the quality of life of persons with brain injury and the families of such persons in Hawai‘i and other areas of the Pacific Basin.
Physical Address: 1221 Kapi‘olani Blvd., PH 50, Honolulu, HI 96814
Website: https://www.biausa.org/find-bia/hawaii
Phone Numbers: (808) 633-8144 or (808) 633-8149
Hawai‘i Aging & Disability Resource Center
About: The Hawai‘i Aging and Disability Resource Center (ADRC) helps older adults, individuals with disabilities, and family caregivers find options for long-term supports and services available to them in the State of Hawai‘i. The ADRC is a highly visible and trusted source where people of all incomes and ages can turn for information. ADRC staff will help determine if you are eligible for government-paid programs, assist you in finding providers you may pay for yourself, and work with you to develop an individual plan for meeting your future long-term care needs. The assistance is paid for by the State and Counties (at no cost to you).
Physical Address: No.1 Capitol District 250 South Hotel Street, Suite 406, Honolulu, Hawai‘i 96813
Website: https://hawaiiadrc.org/
Phone Number: (808) 643-2372
TTY Phone Number: (808) 643-0899
Leadership in Disabilities & Achievement of Hawai‘i – Honolulu Office
About: They support and educate parents, families, and professionals to meet the needs of children and youth with a disability.
Physical Address: Harry & Jeanette Weinberg Kukui Center 245 N. Kukui St., Ste. 205, Honolulu, HI 96817
Website: https://www.ldahawaii.org
Phone Number: (808) 536-9684
Leadership in Disabilities & Achievement of Hawai‘i – Mail’i Office
About: They support and educate parents, families, and professionals to meet the needs of children and youth with a disability.
Physical Address: Community Learning Center, Kauhale Building 87-790 Kulauku St., Suite A116, Waianae, HI 96792
Website: https://www.ldahawaii.org/
Phone Number: (808) 696-5361
Professional and Connectivity Resources
American Job Center Hawai‘i (O‘ahu)
About: Provides free services to job seekers and employers, including job search assistance, personal career planning, training, HireNet Hawai‘i support, and a library resource center.
Website: https://labor.hawaii.gov/wdc/american-job-centers/
Physical Address: 680 Iwilei Road, Suite 700 Honolulu, HI 96817
Phone Number: (808) 768-5701
American Job Center Hawai‘i (Maui)
About: Provides free services to job seekers and employers, including job search assistance, personal career planning, training, HireNet Hawa‘ii support, and a library resource center.
Website: https://labor.hawaii.gov/wdc/american-job-centers/
Physical Address: 110 Ala’ihi Street Suite 209 Kahului, HI 96732
Phone Number: (808) 270-5777
American Job Center Hawai‘i (Hawai‘i Island)
About: Provides free services to job seekers and employers, including job search assistance, personal career planning, training, HireNet Hawai‘i support, and a library resource center.
Website: https://labor.hawaii.gov/wdc/american-job-centers/
Physical Address: 427 Kilauea Avenue B-10 Hilo, HI 96720
Phone Number: (808) 935-6527
American Job Center Hawaii (Kaua‘i)
About: Provides free services to job seekers and employers, including job search assistance, personal career planning, training, HireNet Hawai‘i support, and a library resource center.
Website: https://labor.hawaii.gov/wdc/american-job-centers/
Physical Address: 4444 Rice St. #302 Lihue, HI 96766
Phone Number: (808) 274-3056
Economic Opportunity Center (PACT) in Honolulu
About: Offers one-on-one coaching, pre- and post-employment training, and job placement services for O‘ahu residents who are unemployed or underemployed, or who have low to moderate income levels and/or are receiving public assistance.
Website: https://pacthawaii.org
Physical Address: Kuhio Park Terrace Family Center 1485 Linapuni St., Suite 105, Honolulu, HI 96819
Phone Number: (808) 841-6177
Altres Staffing
Website: https://www.altres.com/
Phone Number: (808) 591-4940
Economic Opportunity Center
Website: https://www.staffingsolutionsofhawaii.com/
Phone Number: (808) 949-3669
Indeed
About: Employment website for job listings
Website: https://www.indeed.com
Monster
About: Employment website
Website: https://www.monster.com
Adecco
About: Staffing & Temp Agency
Website: https://www.adeccousa.com/
Honolulu Metro Phone Number: (808) 533-8889
Bishop & Co.
About: Staffing Agency in Hawaii
Website: https://bishopco.net/
Phone Number: (808) 839-2200
Robert Half
About: Staffing Agency
Website: https://www.roberthalf.com
Honolulu Metro Phone Number: (808) 451-3070
Source It Inc.
About: Staffing, Payroll, HR & Administration Services in Hawai‘i
Website: https://sourceithawaii.com/
Phone Number: (808) 591-5656
Remedy Intelligent Staffing
Website: https://www.remedyhawaii.com/index.html
Phone Number: (808) 733-8550
Unemployment
The Department of Labor and Industrial Relations (DLIR)
About: The DLIR is supporting impacted Hawai’i workers to access the benefits they are eligible for.
Apply for Unemployment Compensation (UC) online at labor.hawaii.gov/ui/.
For language assistance, email your name, phone number, and the language interpretation you need to dlir.ui.languageassistance@hawaii.gov. We Are Oceania can assist with completing unemployment applications.
For assistance in Marshallese, Chuukese, Kosraean, call (808) 762-5752.
Housing & Financial Resources
Financial Aid
Federal Student Aid
Website: https://studentaid.gov/
Phone Number: 1-800-433-3243
Hawai‘i Community Foundation – Honolulu, O‘ahu
Website: www.hawaiicommunityfoundation.org
Physical Address: 827 Fort Street Mall, Honolulu, HI 96813
Phone Number: (808) 537-6333
Hawai‘i Community Foundation – Waimea, Hawai‘i Island
Physical Address: 65-1279 Kawaihae Rd., Parker Square #203, Kamuela, HI 96786
Phone Number: (808) 885-2174
Hawai‘i Community Foundation – Hilo, Hawai‘i Island
Physical Address: 99 Aupuni St., Ste. 214, Hilo, HI 96720
Phone Number: (808) 935-1206
Hawai‘i Community Foundation – Lihue, Kaua‘i
Physical Address: 4268 Rice St., Ste. K, Lihue, HI 96766
Phone Number: (808) 935-1206
Hawai‘i Community Foundation – Kahului, Maui
Physical Address: 33 Lono Ave., The Kahului Bldg., Ste. 390, Kahului, HI 96732
Phone Number: (808) 245-4585
Ke Ali‘I Pau-ahi Foundation (for Native Hawaiians)
Website: www.pauahi.org/scholarships/
Physical Address: 567 S. King St., Ste. 160, Honolulu, HI 96813
Phone Number: (808) 245-4585
Alu Like for Native Hawaiians, Native American Indian, and Alaska Native adults ages 18 or older.
Website: www.alulike.org
Phone Number: (808) 535-6700
Utilities Assistance
Temporary Assistance for Needy Families (TANF)
About: Can provide monthly cash benefits to families for food, shelter, and other essentials.
For more information, contact: 1 (855) 643-1643.
Spectrum Internet Assist
About: Provides internet assistance for qualified low-income households.
Learn more on Spectrum’s website, here.
Hawaiian Telcom Internet Kokua Program & Other Assistance
About: Provides discounted internet and other services for those who meet certain qualifications.
Website: https://www.hawaiiantel.com/Residential/Discounted-services-for-qualified-Hawaii-residents
Print the Internet Kokua Program application
Or call (808) 643-3456 for assistance
Rental Assistance
Rapid Landlord Tenant Mediation Program
About: This free program allows for commercial and residential landlords and tenants to resolve rent related conflict and promote understanding between the parties.
Learn more from this PDF on the Department of Commerce and Consumer Affairs website, here.
Forbearance or Rent Moratorium
To check eligibility for forbearance or rent moratorium, contact:
HUD-approved housing counselor: (800) 569-4287
Legal Aid Society of Hawai‘i: (800) 499-4302
The Hawai‘i Landlord-Tenant Code
About: The tenant code will help you understand your rights as a tenant.
Read the Code at the library for free or buy a copy from the Dept. of Commerce & Consumer Affairs at (808) 586-2634.
You can also find more information and download a copy at https://cca.hawaii.gov/ocp/landlord-tenant/
US Dept. of Housing (HUD) – Honolulu Field Office
For questions about HUD rental programs, including Housing Choice (Section 8) Vouchers, contact the Public and Indian Housing (PIH) Information Resource Center Toll-free: (800) 955-2232
Address: 1132 Bishop St., Suite 1400, Honolulu, HI 96813-4918
Website: https://www.hud.gov/states/hawaii
For Rental Help: https://www.hud.gov/states/hawaii#RentRelief
Phone Number: (808) 457-4662
Home Ownership Assistance
Government-guaranteed mortgages
About: These special mortgages, such as FHA, USDA, VA, HUD Sec 184, Fannie Mae, or Freddie Mac, are eligible for interest- and penalty-free forbearance (payments can be paused) for at least six months and up to one year without penalty.
To check eligibility for forbearance or rent moratorium, contact:
HUD-approved housing counselor: (800) 569-4287
Legal Aid Society of Hawai‘i: (800) 499-4302
Hawaiian Community Assets – Oahu
About: HCA implements a comprehensive housing education and counseling plan that provides individuals and families with the tools they need to secure and sustain permanent housing. HCA’s Community Services Specialists are certified to provide individualized counseling to assist individuals and families create a financial action plan to build savings, pay down debt and improve credit with the goal of securing and sustaining permanent, permanent affordable housing.
The Housing and Financial Counseling services include:
• Financial Counseling: Establish an affordable budget and build credit.
• Rental Counseling: Secure rental housing.
• Pre-Purchase Counseling: Become financially qualified to purchase a home.
• Post-Purchase Counseling: Learn how to be a successful homeowner.
• Foreclosure Prevention Counseling: Keep your home.
Website: www.hawaiiancommunity.net
Addresses:
Honolulu, Oahu: 310 Paoakalani Ave., Ste. 204E, Honolulu, HI 96815
Hilo, Hawai‘i: 1315 Kalaniana ole Ave., Hilo, HI 96720
Kapa‘a, Kaua‘i: PO Box 450, Kapa‘a, HI 96746
Wailuku, Maui: 24 North Church St., #210, Wailuku, HI 96793
Office of Hawaiian Affairs (OHA)
About: OHA works to improve the wellbeing of Native Hawaiians through advocacy, research, community engagement, land management and the funding of community programs.
Webstite: www.oha.org
Address: 560 N. Nimitz Hwy., #200, Honolulu, HI 96817
Economic Self-Sufficiency link: https://www.oha.org/economic-self-sufficiency/
Phone number: (808) 594-1835
Dept. of Hawaiian Homelands (DHHL) Loan Services
About: DHHL’s Loan Services Branch helps current lessees finance home construction. Offers loans for home repairs, farming, and ranching. Seeks assistance from the private and public sectors for loan financing.
Website: www.dhhl.hawaii.gov
US Dept. of Housing (HUD) – Honolulu Field Office
About: Native Hawaiian Housing. For questions about HUD programs, including Housing Choice (Section 8) Vouchers, contact the Public and Indian Housing (PIH) Information Resource Center Toll-free: (800) 955-2232
Address: U.S. Department of Housing and Urban Development
1003 Bishop Street, Suite 2100
Honolulu, HI 96813
Website: https://www.hud.gov/helping-americans/public-indian-native-hawaiian-housing
For more information on these Native Hawaiian Programs, please contact a Native Hawaiian Program Specialist, in the HUD Honolulu Field Office:
Claudine Allen (808) 457-4674
Claudine.C.Allen@hud.gov
Hawai‘i Homeownership Center
About: Provides education, information, and support to create successful first-time homeowners in Hawai’i.
Website: www.hihomeownership.org
Address: 1259 Aala St. #201, Honolulu, HI 96817
Phone Number: (808) 523-9500
Toll-free: 1 (877) 523-9503
Correspondence regarding Kaua‘i, Maui, and Island of Hawai‘i (Kona, Hilo) are directed to O‘ahu.
Habitat for Humanity – Hawai‘i
About: Supports Hawai‘i’s local habitat affiliates by securing greater financial resources for building homes and promoting the unique Habitat-self-help model raising awareness that decent housing is a matter of conscience and action.
Website: https://hawaiihabitat.org/
Address: 1730 Punahou Street, Honolulu, HI 96822
Phone Number: (808) 847-7676
Self-Help Housing Program – Hawai‘i Island Community Development Corporation (HICDC)
About: The Hawai‘i Island Community Development Corporation (HICDC) is a non-profit housing developer that has coordinated the development of 278 low-income rental units, 174 subdivision lots, and 331 mutual self-help housing units on Hawai‘i Island. The mission focus of HICDC is to facilitate the development of housing for low- and moderate-income households through direct development and self-help development coordination. HICDC currently serves Hawai‘i Island.
Website: https://www.hicdcorp.org/
Phone Number: (808) 969-1158
Email: info.hicdc@gmail.com
Homeless Shelters and Homelessness Outreach Programs
State of Hawai‘i List of Homeless Shelters and Outreach Programs
The State of Hawai‘i oversees Homeless Programs that aim to help homeless persons to obtain and keep permanent housing. Outreach programs strive to help homeless individuals improve their health and social skills so that they can eventually become self-sufficient. Help is available and all information is confidential.
The State of Hawai‘i Department of Human Services has a homeless services agencies directory found at this link: https://humanservices.hawaii.gov/bessd/home/hp/ or here: https://homelessness.hawaii.gov/help/
Domestic Violence Shelters and Resources
Child and Family Service
About: Child & Family Service (CFS) is a Hawaiʻi-born, impact-driven, community-based organization with a mission of strengthening families and fostering the healthy development of children. Their statewide community programs include preschool education, prevention of child abuse and neglect, programs for at-risk youth, domestic violence emergency services, therapeutic counseling, employment assistance, programs for elder care, and more.
Main Office: 91-1841 Ft. Weaver Rd, Ewa Beach, HI 96706
Phone Numbers:
O‘ahu: (808) 681-3500
East Hawai‘i: (808) 935-2188
West Hawai‘i: (808) 323-2664
Kaua‘i: (808) 245-5914
Maui: (808) 877-6888
Moloka‘i: (808) 553-5529
Hawai‘i State Coalition Against Domestic Violence – Domestic Violence Action Center (DVAC)
About: The DVAC assists domestic violence survivors on Oʻahu through case management, legal services (TROs, divorces, paternity), courtroom accompaniment, and counseling. Although DVAC can only provide direct advocacy and legal services to survivors living in the City and County of Honolulu, the Teen Alert Program (TAP) can provide education to middle- and high-school students on healthy relationships statewide.
Website: https://www.hscadv.org/resources/domestic-violence-action-center/
24/7 Textline: (605) 956-5680
Helpline (Oʻahu) (M-F, 8:00am-5:00pm): (808) 531-3771
Toll-Free Helpline: (800) 690-6200
Administration: (808) 534-0040
Teen Alert Program: (808) 927-2434
Childcare Resources
People Attentive to Children (PATCH)
About: PATCH is a community service organization dedicated to supporting Hawaiʻi’s child care needs. PATCH provides access to registered and licensed child care, offers child care subsidies to eligible families, provides child development training and ECE scholarship opportunities, and assists those interested in starting a family child care business. PATCH is a free resource hub for families, child care professionals and communities of Hawaii.
Oʻahu Main Office Address: 560 North Nimitz Highway, Suite 218, Honolulu, HI 96817
Phone Numbers
O‘ahu Main Office: (808) 839-1988
East Hawai‘i: (808) 961-3169
West Hawai‘i: (808) 322-3500
Kaua‘i: Phone: (808) 246-0622
Maui: (808) 242-9232
Moloka‘i and Lānaʻi: (808) 242-9232
Email: patch@patch-hi.org
Child Care Subsidy (CCS)
About: The Child Care Subsidy program assists income eligible families with child care costs when parents or legal guardians are working, attending school, or in a job training program.
For information on how to apply for Child Care Subsidy or to download a fillable application, please visit the department’s website here or apply online here.
YMCA Preschool
About: YMCA Preschool creates a home-like environment that allows kids to feel comfortable and safe while developing close relationships
YMCA Leeward Preschool: 94-440 Mokuola Street, Waipahu
Phone Number: 808-671-6495
YMCA Pali Nuʻuanu Preschool: 2651 Pali Hwy, Honolulu
Phone Number: 808-347-9667
Lili‘uokalani Trust
About: The Lili‘uokalani Trust is a private operating foundation established in 1909 for the benefit of orphan and destitute children, with preference given to Native Hawaiians. They serve thousands of kamali‘i, or beneficiaries, through a combination of direct services and collaborations with community partners.
To inquire about LT’s wide range of programs and services, please call their Mālama Line at 808-466-8080.
The Parent Line
About: Free, confidential information serves anyone with concerns about behavior & development of children, family concerns and links to community resources.
Website: https://www.theparentline.org
Phone Number: (808) 526-1222
Child and Family Service
About: Child & Family Service (CFS) is a Hawaiʻi-born, impact-driven, community-based organization with a mission of strengthening families and fostering the healthy development of children. Their statewide community programs include preschool education, prevention of child abuse and neglect, programs for at-risk youth, domestic violence emergency services, therapeutic counseling, employment assistance, programs for elder care, and more.
Main Office: 91-1841 Ft. Weaver Rd, Ewa Beach, HI 96706
Phone Numbers:
O‘ahu: (808) 681-3500
East Hawai‘i: (808) 935-2188
West Hawai‘i: (808) 323-2664
Kaua‘i: (808) 245-5914
Maui: (808) 877-6888
Moloka‘i: (808) 553-5529
Mental Health Resources
Mental Health Kokua
About: Mental Health Kokua offers a variety of mental health programs and services. They are one of Hawaii’s most respected and trusted mental health organizations. In addition, since 1997, our programs and services have been accredited by CARF, an independent, nonprofit organization whose mission is to ensure that services meet consumer expectations of quality and outcomes
Phone Number: (808) 737-2523
Email Address: mhk@mhkhawaii.org
Physical Address: 680 Iwilei Road, Suite 600, Honolulu, HI 96817
Suicide Prevention Resource Center
About: Provides 24/7, free, and confidential support for people in distress and crisis resources.
Phone Number: 1 (800)-273-8255
Online CHAT and other options are also available.
Hawaii CARES 988
About: Hawaii CARES 988 provides a team of trained and experienced professionals to help individuals in times of mental health crisis. Hawaii CARES 988 is there to help you 24 hours a day, 7 days a week.
Phone Number: 988
Hawaii UTeleHealth (HUT)
About: Hawaii UTeleHealth (HUT) is supported by the University of Hawaii John A. Burns School of Medicine (JABSOM), and the Hawaii/Pacific Basin Area Health Education Center (AHEC). Under the direction of Dr. Kelley Withy MD, PhD, HUT was designed and created by an amazing group of professionals and students in the fields of social work, sciences, medicine and general healthcare, with a focus on our Native Hawaiian/Pacific Islander, and rural communities, as well as senior citizens. They are NOT an emergency service.
Website: https://hawaiiutelehealth.org
Patient Registration: https://ahec.jabsom.hawaii.edu/users/sign_up/consumer
Hawaii State Department of Health Adult Mental Health Division Website
About: The Mission of the Department of Health is to protect and improve health and the environment for all people in Hawaii.
Website: https://health.hawaii.gov/amhd/
Community Mental Health Centers Branch Directory: https://health.hawaii.gov/amhd/files/2023/08/CMHC_StatewideDirectory_072023.pdf
Emergency Food Providers
Aloha United Way Hotline
About: An Aloha United Way specialist will ask you a few questions to help locate the agency and program referrals that best fit your needs.
Website: www.auw.org
Address: 200 N. Vineyard Boulevard, Suite 700, Honolulu, HI 96817
Local Phone Number: (808) 275-2000
Get Help/Dial 2-1-1
Toll-free: 1-877-275-6569
Temporary Assistance to Needy Families (TANF) & Temporary Assistance to Other Needy Families (TAONF)
About: A time-limited welfare reform program for adults with children.
Website: https://humanservices.hawaii.gov/bessd/tanf/
Public Assistance Information Line (855) 643-1643
General Assistance (GA)
About: Provides cash benefits for food, clothing, shelter and other essentials to adults ages 18 through 64, without minor dependents, who are temp. disabled and do not qualify for Social Security. To be eligible, the adult must have little or no income, not qualify for a federal category of assistance, and be certified by DHS medical board to be unable to engage in any substantial employment of at least thirty hours per week for a period of at least 60 days.
Website: www.humanservices.hawaii.gov/bessd/ga/
Public Assistance Information Line: (855) 643-1643
Supplemental Nutrition Assistance Program (SNAP)
About: The SNAP program provides crucial food and nutritional support to qualifying low-income and needy households, and those making the transition from welfare to self-sufficiency.
Website: www.humanservices.hawaii.gov/bessd/snap/
Public Assistance Information Line: (855) 643-1643
The Food Basket (Hawai‘i Island)
About: The Food Basket is Hawai‘i Island’s Food Bank provides limited food boxes at different sites around the island for families who are food insecure. Locations and times change weekly
Phone Number: (808) 933-6030
Website: https://www.hawaiifoodbasket.org
Salvation Army – Hilo Temple Corps (Hawai‘i Island)
Phone Number: (808) 440-1800.
Food Pantry – Tuesdays and Fridays from 9 AM – 11 AM.
Meals to Go: Monday through Friday at 5 PM.
Salvation Army – Kona Corps (Hawai‘i Island)
Phone Number: (808) 440-1800
Food pantry bags – Tuesdays and Thursdays from 11 AM – 1 PM.
Meals to Go: Thursdays and Saturdays at 6 PM.
Emergency Food Bags: Monday through Friday by appointment
Annunciation Catholic Church – Waimea (Hawai‘i Island)
Physical Address: 65-1235 Kawaihae Road
Food Pantry on Tuesdays from 9 AM – 11 AM.
Imiola Church – Waimea (Hawai‘i Island)
Physical Address: 65-1084 Mamalahoa Highway:
Hot Meals and Groceries on
Wednesdays from 9:30 AM – 12:30 PM.
St. James Episcopal Church – Waimea (Hawai‘i Island)
Physical Address: 65-1237 Kawaihae Road
Drive Thru Hot Meals To Go on Thursdays from 4:30 PM – 6 PM
St. Columba Church – Paauilo (Hawai‘i Island)
Physical Address: 43-1425 Hauola Road – below Paauilo School
Drive Thru Hot Meals To Go on Tuesdays from 4:30 PM – 5:30 PM
Honokaa Hongwanji – Honoka‘a (Hawai‘i Island)
Physical Address: 45-5016 Lehua Street:
Drive Thru Hot Meals To Go on Fridays from 4 PM – 5:30 PM
Salvation Army – Honokaa (Hawai‘i Island)
Phone Number: (808) 440-1800
Food bags: Wednesday from 9 AM – 12 PM
Legal Aid
Legal Aid Society of Hawai‘i
About: The Legal Aid Society of Hawai‘i can provide the necessary legal advice related to housing, employment, food, family, children, and seniors. Learn more here.
For O‘ahu Phone Number: 808-536-43021
For Neighbor Islands Phone Number: (800) 499-4302
Legal resources are also available in Marshallese, Chuukese, Filipino, and Korean languages.